RETURNS/DAMAGES/PAYMENT:                  

We do not accept returns or exchanges on any artwork once
it has been purchased unless it is damaged. 

We package and ship all artwork very well to ensure that there will be
no damages, but if this happens to occur, please contact us immediately. 
We will replace the item for the same item only. 

The order cannot be cancelled once it is placed.
Please ask any questions prior to placing the order
.

Your artwork must be paid for upon ordering either by
check, money order (U.S. only) or credit card
We accept Visa and Mastercard. 
If you'd like to pay with a check, we will wait
to fill the order until the check has been received
and cleared by the bank. 
*Please call if you'd like to pay by check or give a credit card over the phone.

All checks or money orders should be made out to: Nelson De La Nuez.
 

 

In the case your artwork is damaged during shipping:    
Please notify us immediately (within 7 days) so we can take the proper steps
to replace the damaged art. PLEASE keep the original packaging--UPS or FedEx
requires it in order for us to file a claim.
You can reach us at 805-583-5060, during normal business hours (CA time).